When you sign up, we email you a link to confirm your email address. It’s the first step to putting your site live: once you’ve confirmed it, you can send your site for review.
Why your site says coming soon
Your site stays private until you’ve confirmed your email and the Tourfect team has approved your site. Until then, visitors see a “coming soon” page, and your tours aren’t in the Tourfect marketplace.
You can still build your site. When you’re signed in, you see your own site with a bar at the top that says only you can see it.
Confirm your address
- Find our email with the subject “Welcome to Tourfect: confirm your email for” followed by your business’s name.
- Click the link in it. It works for 7 days, and you don’t need to be signed in, so you can open it on your phone.
We show “Thanks, your email is confirmed”. Next, send your site for review from Home. See Send your site for review.
Can’t find the email
It comes from Tourfect, to the email address you signed up with. If it isn’t in your inbox, check your spam or junk folder, and any other tabs like Promotions.
Send the link again
Until you confirm, Home shows a Confirm your email box with the address we sent the link to.
- Go to Home in your dashboard.
- Under Confirm your email, click Send the link again.

We send a new link to your address, with the subject “Confirm your email for” followed by your business’s name. If you ask for several in a short time, we ask you to wait an hour before the next one.
If a link has expired, we show “That confirmation link has expired or isn’t valid”. Log in and click Send the link again.
If you’ve changed your email address on your account page, links sent to your old address stop working. Send the link again to get one at your new address.
Related articles
- Send your site for review Before your site is public, the Tourfect team checks it. Here's how to send it, and what we look at.
- Your setup checklist Work through the checklist on your dashboard to get your site ready for bookings.
- Your account and password Change your email address or password, or reset a forgotten password.
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